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What our Clients are saying...


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John Tobin, VP & GM National Field Sales & Regional Key Accounts
Maple Leaf Foods Inc.

”The Encore team is a group of highly talented and professional Executives, who are extremely knowledgeable in regards to the ever changing retail landscape. Their team is second to none, and when they say they are going to do something, it is always done ‘right’ and on time. Encore's proprietary sales effectiveness applications are keeping the Maple Leaf field reps focused, resulting in more sales and a more positive ROI. At Maple Leaf, we do not consider Encore as a 3rd party Merchandising team, but as a true partner and a part of the Maple Leaf Family.”
 

 

Fran Mulhern – VP & General Manager
The Minute Maid Company Canada Inc.

“After a detailed and thorough RFP process, The Minute Maid Company Canada selected Encore Market Engagement as our partner in deploying a National Retail Field Sales Team. The integration of the Encore Leadership and Management team into the Minute Maid organization was seamless, and the goal of becoming one team with a vision of achieving excellence at retail was instantaneous.

People Engagement and Technology Solutions are two of Encore’s core competencies that were highly attractive to our company.  This was quickly realized with the speed and high quality recruitment of our new field team. The initial on-boarding, orientation, and training session was executed with excellence ensuring the sales team had the knowledge and tools to be immediately successful. The highly intuitive technology solution, specifically configured to our business needs, gives us daily line of sight to field activity and actionable results.

We are convinced that our partnership with the team at Encore will be an integral part of Minute Maid’s future success.”

Warren Crowder, Head of Sales
Novartis Consumer Health Canada Inc.

“It has been an exciting opportunity for Novartis to partner with Encore. The key reasons we selected Encore were the high service orientation and strong local management. The move to Encore also allowed us to implement a world class knowledge gathering and sales presentation system for our Field team which will provide powerful insights and improved communication and pharmacist engagement. The Encore team made the transition from our former incumbent seamless, which took a lot of stress off our team and allowed us to continue our focus on execution during the transition period. Thanks again Encore team!”
 

 

Melissa Raetzman, Director - IT, Corporate Finance & Legal
Canada Dry Mott's / Dr Pepper Snapple Group 

“I have very much enjoyed working together with Encore.  In fact, I keep using the Encore team as an example to my other vendor partners as far as how things 'should' work!  Thanks for making our work together so easy.”

 

Carolyn French, Director - National Field Sales
Jamieson Laboratories Inc. 

"When embarking on a new initiative it is important to partner with the right company.

Jamieson was introduced to Encore Market Engagement in the summer of 2016.  Shortly thereafter we began working closely with them on  the journey of empowerment of our National Field Sales team. 

Encore took every opportunity to dive into our business practices. They worked in the field with our territory managers and engaged with our management team to enable them to effectively consult during our transformation. 

We collaborated to launch tablet hardware, introduce mobile briefcase, and extend our customer planning process with the field.  With these advances came improved communication to and from the field, reduced administration and the ability to clearly define executional priorities by banner and for every store visit.  We have also benefited from increased visibility and accountability for improving results on core distribution, improved speed-to-market on innovation, incremental display, and coverage resulting in significant share and POS growth in 2017 at the customers the field team engages with. 

We believe we chose the right partner for this new initiative. The results met and exceeded our objectives and I would not hesitate to recommend working with Encore."

Ron Clark, Director - Warehouse Retail Sales
PepsiCo Canada Inc.

“The PepsiCo warehouse retail team transitioned to iPad technology, coupled with Encore’s data collection system. With the great support from our partners at Encore, we seamlessly rolled this new system across Canada within a few short months. The territory sales reps and sales leaders “love” the iPad as well as the Encore app for data collection. This app and Encore’s support help us gather pertinent information on our business, provides PepsiCo with customized scorecards and much improved insight on displays, out of stocks, as well as the necessary controls regarding any in store spend by utilizing ChequeMate! Our sales team’s technological capability has advanced immensely over the past year with the help of Encore!”