Don Murray - Client Engagement Services
As a Client Engagement expert, Don is responsible for meeting and exceeding the expectations of the senior management teams of our Tier One Clients. He is able to bring forth the right strategies and insights to deliver organizational efficiency and effectiveness which optimize Client investments. He possesses the skills and experience to ensure large or small teams can execute with excellence, consistently delivering progressive and measurable outcomes.
Originally a Senior Consultant, working in both the U.S. and Canada with the strategy consulting arm of Deloitte, Don expanded his outsourced sales and marketing client service career, leading multiple teams in a variety of categories and enjoying thirteen years of significant client growth. His senior leadership responsibilities culminated in a dramatic enhancement of business unit results over the course of his tenure.
Don joined Encore Market Engagement in 2011 with a focus on delivering best in class Client Engagement Services. He holds an MBA degree from the Ivey School of Business at the University of Western Ontario and an Honours B. Comm. (Marketing) degree from the University of Guelph.